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PROJECT WARRANTY COMMITMENT

DARE TO OFFER SERVICE WARRANTY FOR INTERIOR PROJECT UP TO 10 YRS

We are one of those few companies that dare to offer SERVICE WARRANTY for interior project up to 10 Yrs. Our commitment to you is 10 years of partnership, 10 years of quality service and 10 YEARS OF PEACE OF MIND.

This Service Warranty applies to all manufacturing defects under normal household usage, with the exception of damage caused by a consumerís negligence or misuse of the product. Service Warranty covers the repair of laminate peel off, misalignment of hinges, handles etc.

HARDWARE WARRANTY

Hardware warranty is passed on to the client as per the brand warranty terms e.g., Hettich offers a 2-year warranty for lift-up hardware, and a 5-year warranty for drawer slides. This means that clients would get the same 2-year warranty for lift-up hardware and the same 5-year warranty for drawer slides.

If a piece of hardware malfunctions, we will notify the manufacturer and try to get the replaced if it is covered under the warranty. If there is any warranty from the Laminates manufacturer that would be passed back-to-back to the client. Service team from decorMyPlace undertakes the repairing if there is any issue of laminate like loose pasting or laminate peel off from plywood surface etc. If there is any laminate cracking, that would be inspected by our service person and communicated to laminate manufacturer.

WARRANTY UNDER NORMAL HOUSEHOLD USAGE

Our warranty applies only for manufacturing defects under conditions of normal household usage and it does not apply to damage resulting from negligence, misuse, exposure to chemicals acids, accidents or commercial usage. This warranty does not apply to cosmetic damage, such as scratches by pointed or sharp objects, damage due to use of any chemicals, cracks due to impact or general wear and tear due to abnormal usage conditions. There is no warranty for any mirrors, glasses, paints, duco paints etc, we use high quality glasses like Saint Gobain, Modi Guard, Hindustan National Glass etc. paints from reputed firms Asian, Berger etc. Lights, switches warranty will be passed on the clients as per the brand warranty from the manufacturer.